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Security & data handling

Your list is not our product.

A file sent for validation is usually your client’s contact database, not your own. Here is exactly what happens to it, what never does, and where we are on certification.

Controls

What we do with your data.

Retention

Deleted when the campaign is removed

Submitted data is used only for validation. It is never added to our own database, never used to enrich another customer’s file, and never sold or shared.

  • Deleted on campaign removal
  • Earlier deletion on written request
  • Never resold, never reused
Isolation

Your own workspace

Every client runs on a dedicated instance with its own configuration and its own rulebook. Client data is not pooled.

  • Dedicated per-client workspace
  • SFTP pull or your own upload
  • No shared processing tenancy [CONFIRM]
Protection

Encrypted in transit and at rest

[CONFIRM: TLS 1.2+] in transit and [CONFIRM: AES-256] at rest. Access is named, least-privilege and logged.

  • Named, least-privilege access
  • Access logged and reviewable
  • Independent testing [CONFIRM cadence]
Access model

No credentials, seats or logins

We never ask for access to your CRM, ESP or any third-party platform. There is nothing to provision and nothing to revoke.

  • Backend-to-backend processing
  • No third-party credentials held
  • Nothing an attacker could take that reaches you
Certification

We would rather tell you where we are than show you a badge.

A badge implies an audit. We have not completed one, so there is no badge on this site.

SOC 2 aligned — our controls are built and documented against the Trust Services Criteria: access control, change management, encryption, monitoring and incident response. We have not yet completed a third-party audit, and we will tell you that before you ask.
GDPR compliant — DPA on request, EU/UK transfers under Standard Contractual Clauses, subprocessors published, and data subject requests actioned within [CONFIRM] days.
Diligence

Send us your questionnaire.

We complete security questionnaires in [CONFIRM] business days, because the answer to “can we trust you with this data” should be a document you can file.

Free assessment

Run the assessment on a file you control.

Send 5,000 records, see exactly what comes back, and have the security paperwork in hand before anything larger.

No commitment and no card · vidhan@zeplinix.com · +91 84590 17737